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Blizzard investigating bug preventing free loot box

Reports cropped up yesterday about the lack of a free loot box from Deathmatch wins.

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Blizzard introduced Deathmatch and Team Deathmatch to Overwatch not long ago, as an alternate mode for those tired with the standard objective matches. Players are supposed to receive a free loot box upon their first win in the modes, but reports started cropping up yesterday on the Blizzard forums about some players not receiving it.

Interestingly, this hasn't happened before. So something must have changed behind the scenes recently, since the latest patch went live last week.

Blizzard are on the ball though; reliability engineer at Blizzard, Jeff Brill, confirmed they're looking into it, but whether those players who didn't receive their boxes will be awarded one retroactively or if they'll have to win another match is still to be determined.

Have you encountered this bug? Let us know in the comments.

Overwatch

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