People aren't happy with the way that EA implemented loot boxes in Star Wars Battlefront II, and if you frequent Reddit and other such forums, you'll know that there is a great disturbance in the Force as people rally against the inclusion of microtransactions in triple-A games.
For our part, while playing Battlefront II, we felt competitive without spending a penny, but that's not really the point, and it's impossible to argue against the movement calling for these microtransactions to be banished from full-priced boxed games.
Part of the argument against loot boxes and similar attempts to alleviate you of your hard earned money is that these games often have a younger audience who might be more susceptible to peer pressure and therefore spending money on crates to further them in the game, whether that be the ability-changing star cards in Battlefront II, or the costumes and emotes in Overwatch.
In fact, both of those games are now under investigation by the respective gaming commissions of The Netherlands and Belgium, with both organisations investigating whether or not these loot boxes are gambling and therefore require special permits in order to be sold in these territories.
No doubt other similar organisations around the world will be looking into their findings with interest.